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Communications & Special Events Manager

Company: Serving Seniors
Date Posted: May 11, 2017

Communications & Special Events Manager

Job Title:               Communications & Special Events Manager 

Reports To:           Chief Development and External Affairs Officer 

FLSA Status:          Exempt                   

Department:         Development & External Affairs


Working under the direction of the Chief Development and External Affairs Officer, the Communications & Special Event Manager is responsible for a variety of duties that support and contribute to Serving Seniors’ overall development and external affairs efforts.  Areas of responsibility include:  1) communications, 2) special events and 3) advocacy initiatives.   Some frontline fundraising is required.




  • Lead marketing, advertising, and public relations efforts and serve as liaison to consulting firms
  • Develop and implement communications strategies to support agency fundraising goals
  • Develop messaging that is consistent and cohesive with agency priorities
  • Oversee creation of agency collateral materials including bi-monthly newsletter, e-blasts, special event invitations and agency brochures.  Assist in preparing fundraising materials.
  • Oversee agency social media pages (Facebook, Twitter, Instagram, Blog) including content, design and scheduling messages
  • Manage agency website including creating and updating content, ensuring design is consistent with agency brand and implementing strategies to maximize traffic to site
  • Manage client impact story database and photo bank
  • Collaborate with CEO to write articles for local print publications
  • Lead tours at Wellness Center for the public


  • Manage all Development & External Affairs Department special events
  • Responsible for program development, delivery, execution, as well as sponsorships, budgeting and external relationship management
  • Liaison with outside event planner on major annual event, Experience of a Lifetime
  • Periodically assist with senior events/activities as needed


  • Provide a visible community presence for Serving Seniors consistent with the mission and values of the organization
  • Represent Serving Seniors at panels/councils, aging coalitions, community, city and county government meetings, etc.
  • Lead Serving Seniors’ Senior Leadership Institute work
  • Develop grant-making partnerships to enhance the organization’s advocacy and outreach goals
  • Seek government funding opportunities and participate in grant writing in partnership with the Associate Director of Development, Corporate & Foundation Relations
  • Identify, cultivate and manage relationships with the media and elected officials
  • Meet with civic leaders to raise awareness of senior issues

The Communications and Special Events Manager must have flexibility to work occasional evenings and weekends as necessary to meet department goals.  

*Other duties and tasks may be assigned as needed 


  • Bachelor’s Degree in Journalism, Public Relations, Communications or related field
  • Nonprofit work experience desired
  • To be considered for this position, candidates MUST have a minimum of 4 years work experience and demonstrated expertise in one or more of the following areas:  marketing, communications, public relations, and/or special events


  • Proficient in MS Office (Outlook, Word, Excel, PowerPoint)
  • Experience with fundraising software (Donor Perfect preferred)
  • Excellent analytical, verbal and written communication skills
  • Ability to use good judgment and maintain confidentiality
  • Ability to work independently, multi-task, and set priorities to meet deadlines
  • Strong organizational skills and exceptional attention to detail
  • Ability to develop and maintain productive working relationships with staff, board members, prospective and current donors, the media and the public
  • Ability to travel to meetings throughout San Diego county
  • Team player who can work cooperatively with all staff toward common goals

Other Skills Include:


  • Oral Communication Skills
  • Written Communication Skills
  • Telephone Etiquette
  • Attention to Detail
  • Diplomacy
  • Professionalism
  • Time Management
  • Computer Literacy
  • Ability to sit or stand for long periods of time
  • Ability to lift up to 20 pounds


Physical Demands and Work Environment

Physical Demands: 

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: 

While performing the duties of this Job, the employee is regularly exposed to normal risks of working in an office environment (e.g., risks due to heavy computer use). 

Qualified applicants must email their cover letter and resume to with "Associate Director of Development, Corporate & Foundation Relations" in the subject line.